COX LOUISE LTD

Terms of Service

Last updated:

1. Agreement & Scope

By accessing or using this website (the “Site”), you agree to these Terms. If you do not agree, do not use the Site. These Terms apply to browsing, viewing content, and purchasing accessories displayed here.

2. Eligibility

You must be able to form a legally binding contract in your jurisdiction. If you use the Site on behalf of a company, you represent that you are authorized to accept these Terms on its behalf.

3. Products, Pricing & Availability

• Prices are shown in GBP unless stated otherwise and may change without notice.
• We may limit quantities and discontinue items at any time.
• Images are for illustration; minor variations in color/finish may occur.

4. Orders & Payment

• Submitting an order is an offer; acceptance occurs when we confirm shipment.
• We may cancel or refuse orders due to suspected fraud, error, or stock issues.
• By providing payment details, you authorize us (and our payment provider) to charge the total amount shown at checkout.

5. Shipping, Risk & Title

Orders ship to the address you provide. Risk of loss passes to you upon delivery by the carrier. Title transfers upon full payment and shipment.

6. Returns & Refunds

See our separate Refund & Returns Policy for timeframes, eligibility, and process. Where required by law, you may have additional cooling-off rights.

7. Acceptable Use

• No attempts to disrupt, probe, or bypass security features of the Site.
• No unlawful, infringing, or misleading activities.
• No scraping or automated collection except as permitted by applicable law.

8. Intellectual Property

All content on the Site (logos, brand names, text, graphics, layouts) is owned by COX LOUISE LTD or its licensors and is protected by IP laws. You may not copy, reproduce, or create derivative works without prior written permission.

9. User Content & Feedback

If you submit feedback or materials, you grant us a non-exclusive, worldwide, royalty-free license to use and display them for operating and improving the Site. Do not submit content you do not have the right to share.

10. Third-Party Services

The Site may reference third-party sites or services. We are not responsible for their content, policies, or practices. Use them at your own discretion.

11. Disclaimer

The Site and its content are provided “as is” and “as available,” without warranties of any kind (express or implied), including fitness for a particular purpose, non-infringement, or availability.

12. Limitation of Liability

To the extent permitted by law, COX LOUISE LTD is not liable for indirect, incidental, special, exemplary, or consequential damages, or loss of profits, data, or goodwill arising from your use of the Site.

13. Indemnity

You agree to defend, indemnify, and hold harmless COX LOUISE LTD from claims arising out of your misuse of the Site or breach of these Terms.

14. Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control (e.g., natural disasters, strikes, outages).

15. Changes

We may update these Terms by posting a revised version with a new “Last updated” date. Continued use constitutes acceptance of changes.

16. Governing Law

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, except as otherwise required by consumer law.

17. Contact

COX LOUISE LTD, 61 Bridge Street, Kington, Herefordshire, United Kingdom, HR5 3DJ — Email: Contact@coxlouise.com