COX LOUISE LTD

Privacy Policy

Last updated:

1. Controller & Scope

COX LOUISE LTD is the controller for the processing of personal data collected via this website. This policy covers browsing our pages and interacting with our accessories catalog.

2. Data We Collect

• Technical data: IP address, device/browser info, pages viewed, timestamps, referring pages.
• Usage data: interactions with product cards, filters, and cart UI (aggregated).
• Information you provide: email or message content if you contact us.
• Cookies/local storage: basic functionality (e.g., cart state), optional analytics.

3. Purposes & Legal Bases

• Provide and secure the Site — necessary for our legitimate interests in operating a functional website.
• Respond to enquiries — necessary to take steps at your request (pre-contract) or with your consent.
• Improve content and UX — legitimate interests (aggregated analytics, debugging).
• Compliance — where required by applicable laws or authorities.

4. Retention

We keep data only as long as necessary for the purposes above or as required by law. Anonymous/aggregated data may be retained longer.

5. Sharing

We do not sell your personal information. We may share limited data with hosting, analytics, or support providers under appropriate safeguards and data processing terms, or where required by law.

6. International Transfers

If data is transferred outside the UK/EEA, we rely on appropriate safeguards (e.g., standard contractual clauses) where applicable.

7. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure.

8. Your Rights

Subject to your location and applicable law, you may request access, correction, deletion, restriction, objection, or portability. To exercise rights, contact Contact@coxlouise.com. You may also lodge a complaint with your data protection authority.

9. Children

Our Site is not directed to children under the age required by local law. We do not knowingly collect their personal data. If you believe we have, contact us to delete it.

10. Changes

We may update this Policy from time to time. The updated version will be posted here with a new “Last updated” date.

11. Contact

COX LOUISE LTD, 61 Bridge Street, Kington, Herefordshire, United Kingdom, HR5 3DJ — Email: Contact@coxlouise.com